Shipping and Delivery

We strive to deliver your order as quickly and accurately as possible. Below you will find all information regarding our shipping and delivery policy.

1. Processing Time (Dispatch)

Orders are processed within 1 to 3 business days.

Once your order has been shipped, you will receive a tracking number by email.

2. Delivery Time

After processing, the average delivery time is 1 to 7 business days, depending on your location.

Please note that deliveries may be delayed during busy periods, public holidays, or due to customs procedures.

3. Shipping Method and Origin

To reduce waste and minimize carbon emissions, we ship products directly from our supplier in China.

As a result, customs duties, import taxes, or other fees may apply depending on the destination country.

Our shipping partners include:

• An Post

4. Shipping Costs

Shipping costs are displayed during checkout and depend on the package weight, destination, and selected shipping method.

5. Tracking Orders — Customer Responsibility

Customers are responsible for monitoring the tracking information provided through our website and the tracking link sent by email.

Customers are also responsible for checking whether the package will be delivered to their address or to a designated pickup location and, where applicable, collecting the package from that location.

If delivery takes longer than expected or if there is an issue with your shipment, please contact us first via info@michaelsarahdublin.com before initiating a chargeback or refund request.

6. Responsibility for Delivery

If the tracking information indicates that the package has been delivered, responsibility for the package transfers to the customer.

Please ensure that your shipping address is accurate and complete.

Any address errors must be reported within 24 hours of placing the order by contacting info@michaelsarahdublin.com.